Certified Translation FAQsReal Questions From Malaysian Customers, Answered Plainly

It is a full translation that carries a signed statement from the translator, the date and a company stamp. Offices such as ICA, embassies, JPN and universities ask for it because they cannot read the original language. If an office says "official" or "certified" translation, this is what they mean.

Malaysia has no government list of sworn translators. Most offices ask for a certified translation from a professional translation company, sometimes with a notary seal added. A few counters, such as JPJ licence conversion, may ask for ITBM or an embassy, and we tell you before you pay if that applies.

Most visa offices do not accept a translation made by the applicant or a family member. They want an independent translator who signs a statement. That is why we sign every translation and add our details.

A clear phone photo is enough for the quote and the translation. Lay the paper flat, use daylight and include every edge and stamp. If the office later wants a certified true copy, we tell you how to handle the original.

Yes. Choose "not sure" in the quote form and tell us where you are applying. We check that office's written rule and tell you if you need a notary or any extra step before you pay.

Yes. Customers in Singapore, the UK, Japan and elsewhere order fully online. The signed PDF comes by email, and we can courier the hardcopy to your address abroad.

Yes. Foreign spouses, students and workers send us papers for JPN, Immigration, EMGS and employers. We translate them into Malay or English in the format those offices expect.

A one-page birth certificate has one of our lowest starting estimates, priced per page. Your exact price depends on the language, any notary seal and courier. You get one fixed price in your free quote before paying anything.

No. Your quote lists the translation, notary, express and courier on separate lines. The total you accept is the total you pay, unless you ask us to add something new later.

Yes. If you are unsure whether your office needs a notary, we show both prices side by side. You choose once you know the office rule.

Rare languages need specialist translators, and there are fewer of them. Japanese, Korean, Arabic and European languages also take longer to check. That is why their starting estimate is a little higher.

You pay after you accept the fixed quote, and before the translator starts. This keeps your place in the queue and lets us give you a firm delivery date.

Yes. The translation price is the same in every Malaysian state because we work online. Only the courier fee changes with your address.

A certified translation is signed and stamped by us. A notarised translation adds the seal of a notary public, a lawyer appointed as a Notary Public by the Attorney General, who confirms the translator's declaration. Some offices, like ICA, ask for the notarised version.

No. USCIS, UK visas, Australia and most universities ask only for a certified translation, with no notary. We only add the seal when your office asks for it, so you do not pay for steps you do not need.

Yes. A notary public signs a certified true copy after seeing your original document. We arrange it in the same order and show it as its own line in your quote.

For the translation, a clear copy is enough, and we translate the existing seal too. For a new notary step, a notary usually wants to see the original or a certified true copy; we tell you before you pay if yours does.

Malaysia does not issue apostilles. Instead, papers go through a chain: notary public, then Wisma Putra (Malaysia's Foreign Ministry), then the embassy of the destination country. We tell you which steps your country needs.

Wisma Putra is Malaysia's Foreign Ministry in Putrajaya. It checks the last official seal or signature on a paper, such as a notary's seal, before an embassy adds its own stamp. We translate, arrange the notary seal and prepare the set; you or your helper hand it in at the counter and pay the ministry and embassy fees there.

Malaysia has no sworn translator register, so no one here can offer a true sworn translation. Some embassies take a certified translation with a notary seal instead, but each embassy decides. We help you check what your embassy asks for.

ICA takes a translation by the issuing country's embassy, a translation by a notary in Singapore or the issuing country, or a private translation attested by that embassy or notarised by such a notary. A Malaysian notary only fits papers issued in Malaysia. For those, we translate into English and add a Malaysian notary seal.

Our seal comes from a notary public in Malaysia. ICA's written rule names a notary in Singapore or in the country that issued the paper, so a Malaysian notary fits papers issued in Malaysia. Please share the exact wording you received, and we check it with you before you pay.

USCIS wants a full English translation and the translator's signed certification that it is complete and accurate and that the translator is competent to translate. Every translation for USCIS includes that certification, in the format USCIS asks for; USCIS decides. No notary seal is needed.

The Home Office asks for an accuracy statement, the date, and the translator's full name, signature and contact details. We include each of these. Your papers are then ready for UKVI or HM Passport Office.

Yes, when you apply from outside Australia. Home Affairs then wants the translator's name, address, phone number and qualifications on the translation. We put all four details on your translation.

Yes. We translate foreign marriage and birth papers into Malay or English for JPN. We also prepare papers for Malaysian embassies and high commissions abroad, with a notary seal when they ask.

We fix it for free and send you a new copy. Just share the office's message with us. Only the office decides on your application, but we make sure our part is right.

Most short certificates are ready in one to two working days. Longer files, notary seals and Wisma Putra steps take more time. Your quote always shows the exact delivery date.

Yes, same-day service is available for short certificates. Send your file early in the day and mention your deadline. We confirm the delivery time before you pay.

Yes. The signed PDF is emailed as soon as it is ready, so you can upload it straight away. The hardcopy follows by courier if you ordered one.

Yes. We courier hardcopies within Malaysia and to Singapore, and you get a tracking number. Courier fees are shown in your quote.

No. We work fully online, so there is no counter to visit. Your PDF arrives by email and the hardcopy comes to your door.

Yes. Upload the whole set in one order. We keep every name spelled the same way, quote the set as one total and deliver everything together.

We cover more than 100 languages in both directions. The most common are Malay, Chinese, Tamil, Arabic, Japanese, Korean, Thai, Vietnamese and Indonesian. Rarer scripts such as Khmer, Russian or Bengali go to specialist translators.

Yes. We translate Malaysian papers out into the native language of the country you are moving to. Tell us the embassy, and we follow its format and any legalisation steps.

Mainland China uses Simplified characters, while Taiwan and Hong Kong use Traditional. Tell us where the paper is going, and we choose the right script for that office.

Yes. Our translators read handwriting, Jawi lines and old stamps. Anything that cannot be read is marked clearly, so the officer knows it was not skipped.

Yes. Only the translator on your order opens your files. We keep them on a secure drive and delete them after the job. We never share them with anyone.

We ask you before we start. Most visa offices want the passport spelling, so we usually follow that. You confirm every name before we sign.

No. A human translator writes every line, and a second linguist checks it. Software only helps with spelling and terms, never the translation itself.